Last updated: March 5, 2026
This policy explains how subscription payments, cancellations, and refunds are handled for RendPleX Pro and Premium subscriptions.
RendPleX Pro and Premium are recurring subscription services available on monthly or annual billing cycles.
Customers may cancel their subscription at any time. Unless otherwise required by applicable law, cancellation takes effect at the end of the current paid billing period. Customers retain access to their paid plan until that date and will not be charged for the next billing period.
Subscription payments are generally non-refundable once a billing period has begun, except where required by applicable law.
RendPleX may review refund requests involving duplicate charges, billing errors, technical issues that materially prevented access to the paid service, or other exceptional circumstances on a case-by-case basis.
No prorated refunds or credits are normally provided for partially used monthly or annual subscription periods, except where required by applicable law.
If a RendPleX subscription includes a free trial, customers may cancel before the trial ends to avoid being charged. The applicable trial duration and billing terms are clearly displayed before subscription.
Customers may manage or cancel their subscription through their RendPleX account or the Stripe-powered billing portal once billing is activated.
For billing assistance, contact: support@rendplex.com
Nothing in this policy limits or excludes rights or remedies that cannot legally be excluded under applicable consumer-protection laws.